Payments
Accepted Payment Methods
We strive to make your shopping experience as seamless as possible by offering a variety of payment options. You can choose from the following methods at checkout:
Credit/Debit Cards: We accept Visa, MasterCard, American Express, Discover, and more.
PayPal: Pay quickly and securely using your PayPal account.
Apple Pay & Google Pay: Fast, secure, and convenient payment options for mobile users.
Bank Transfers: Available for larger orders or specific regions (please allow additional processing time).
Gift Cards & Store Credit: Redeem your gift card or store credit directly at checkout.
Payment Security
Your security is our priority. We use industry-leading encryption and security protocols to ensure that your payment information is safe and secure. All transactions are processed through a secure payment gateway, and we do not store your credit card information on our servers.
Payment Issues
If you experience any issues during payment, please try the following:
Double-check your card details, including the expiration date and CVV code.
Ensure your billing address matches the one on file with your bank.
Contact your bank to ensure there are no holds or restrictions on your card.
If the problem persists, please reach out to our customer support team at [Email Address] or [Phone Number] for assistance.
Currency
All transactions are processed in Euro. If you are purchasing from outside the Eurozone, your credit card provider may apply currency conversion fees. Please check with your card provider for more information.
Order Confirmation
After successfully placing your order, you will receive a confirmation email with your order details and payment receipt. Please ensure that you have provided the correct email address to receive this information.
Refunds & Returns
In the event of a refund, the amount will be credited back to the original payment method within 14 business days of processing. Please refer to our Returns & Refunds Policy for more details.
Prices Inclusive of VAT
All prices displayed on our website include Value Added Tax (VAT) at the current standard rate of 20%. The price you see is the final amount you'll pay at checkout—there are no hidden fees or additional charges.
VAT for International Customers
Within the Eurozone: Customers ordering from within the Eurozone will have VAT included in their purchase price as displayed.
Outside the Eurozone: If you're shopping from outside the Eurozone, VAT may not apply. During the checkout process, VAT will be adjusted based on your shipping address. Please note that you may be responsible for any local taxes, customs duties, or import fees imposed by your country.
VAT Invoices
Should you require a VAT invoice for your records or accounting purposes, you can easily obtain one:
During Checkout: Check the option requesting a VAT invoice.
After Purchase: Contact our customer support with your order number, and we'll provide you with a VAT invoice.
Need Assistance?
If you have any questions or concerns about payments or need further clarification regarding VAT, our customer support team is here to help you.