Delivery Information
Shipping Methods & Costs
We offer a variety of shipping options to suit your needs:
Standard Shipping: [Estimated Delivery Time: 3 - 5 business days]. Cost:
Express Shipping: [Estimated Delivery Time: 2 - 3 business days]. Cost:
Overnight Shipping: [Order before 12:00 for next business day delivery]. Cost:
Shipping costs are calculated at checkout based on the shipping method and your location.
Free Shipping
Enjoy free standard shipping on all orders over 200 Eur. No promo code is required—just select the free shipping option at checkout.
Order Processing Time
All orders are processed within 2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Delivery Timeframes
Once your order has been processed and shipped, you will receive a confirmation email with tracking information. Delivery times vary depending on your chosen shipping method and location:
Domestic Deliveries: Typically take 1 - 2 business days.
International Deliveries: Typically take 2 - 7 business days, depending on customs processing times.
Please note that delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances like weather, customs processing, or carrier delays.
Tracking Your Order
After your order is shipped, you will receive an email with a tracking number. You can track your package directly through the carrier’s website.
Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact our customer support team as soon as possible. We will work with the carrier to resolve the issue as quickly as possible.
International Shipping
We ship to most countries worldwide. Please be aware that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Delivery times for international shipments vary by destination.
In-Store Pickup
For local customers, we offer an in-store pickup option. Simply select “In-Store Pickup” at checkout, and we will notify you when your order is ready for pickup.
Changes to Delivery Address
If you need to change your delivery address after placing an order, please contact us immediately. Once the order is shipped, we may not be able to update the address.
Contact Us
For any questions or concerns about your delivery, please reach out to our customer support team. We're here to help!